Privacy Policy
This Privacy Policy describes how AnimateImg ("We," "Us," or "Our") collects, uses, and protects your information when you use our AI image animation service.
最終更新: 2026-10-29
Effective Date: October 29, 2026
This Privacy Policy describes how AnimateImg ("We," "Us," or "Our") collects, uses, and protects your information when you use our AI image animation service. This applies to our website at https://animateimg.com/.
By using our service, you agree to this Privacy Policy.
For questions about this policy, contact us at support@animateimg.com or check our Terms of Service.
What Information We Collect
Personal Information
When you use our service, we may collect:
- Email address
- Usage data and statistics
- Social media account information (if you sign in through social platforms)
Third-Party Login Services
You can create an account using:
When you use these services, we may access your name, email, and other basic profile information.
Payments
Payments are processed by Stripe. We receive the transaction record — what was bought, the amount, the time, and the email and name given at checkout — and keep payment records in your account. We never see or store your card number. If you subscribe to a plan, Stripe keeps your payment method so it can charge each renewal until you cancel.
Sign-Up Information
When you create an account, we record the IP address and country you signed up from, the page that referred you, any campaign tags in the link you followed, and your language setting. We use them to understand how people find our service and to detect abuse, such as duplicate accounts created to claim free credits.
Account Activity
We keep a log of activity on your account, such as purchases and generations, which our support team uses to help you.
Cookies and Tracking
We use cookies and similar technologies to:
- Track how you use our service
- Remember your preferences
- Improve our platform
You can disable cookies in your browser, but some features may not work properly.
How We Handle Visual Content
Images and Generated Animations
When you upload images or use our animation features:
- No Facial Recognition: We don't collect or store facial recognition data
- Processing Only: Images and prompts are used only to generate your requested output with the AI models we route to, and to check that the request and its output comply with our content policy
- Short Retention: Your uploaded images are automatically deleted within 48 hours
- Third-Party Providers: We may use trusted partners for content processing and automated safety review. These partners process your content only to perform that service for us
- Your Consent: By uploading images, you agree to this temporary use for animation generation
- Your Photos: Photos of people you upload are used only to generate the video you requested and are never used to train models. You can ask us to delete them at any time
Data Security
- All data is encrypted during upload and storage
- Access to our servers is strictly limited
- We use industry-standard security measures
How We Use Your Information
We use your information to:
- Provide and improve our AI image animation service
- Manage your account and credit balance
- Send you important updates and notifications
- Provide customer support
- Analyze usage to make our service better
- Comply with legal requirements
How Long We Keep Your Data
- Account Data: While your account is active, plus a short period after deletion
- Usage Data: Kept for analysis and security purposes
- Generated Animations: Kept for at least 100 days from creation, then may be removed on a rolling basis
- Input Images: Automatically deleted within 48 hours of upload
- Safety Records: Records of requests blocked by our safety systems — the submitted text, references to the submitted images, the time of the request and the outcome of the check — are kept for enforcement and legal compliance
Your Rights and Choices
What You Can Do
- Access Your Data: Request a copy of your personal information
- Update Information: Change your account details anytime
- Delete Data: Request deletion of your personal information
- Opt-Out: Stop receiving marketing emails
How to Exercise Your Rights
- Contact us at support@animateimg.com or through Settings → Support Tickets
Content Rules
Prohibited Content
You cannot generate or upload:
- Illegal or harmful content
- Sexually explicit or pornographic material
- Content that violates others' rights
- False or misleading information
- Hate speech or harassment
- Any sexual content involving minors, or content that otherwise harms children
- Spam or malware
- Deepfakes without consent
AI Content Rules
- Disclose when content is AI-generated
- Don't input sensitive personal data
- Make sure you have rights to uploaded materials
- Don't create harmful content
Enforcement
We may remove violating content, limit or pause generation, and suspend accounts for violations. Content that sexualizes minors may be reported to the relevant authorities.
Privacy Controls
Opt-Out Options
- Cookies: Disable in your browser settings
- Marketing: Contact support@animateimg.com to unsubscribe
- Account: Request account deletion anytime
Regional Rights
Depending on where you live, you may have additional privacy rights under local laws. Contact us to learn more.
International Transfers
Your data may be processed in different countries. We ensure proper protections are in place for international transfers.
Children's Privacy
Our service is for users 18 and older. We don't knowingly collect information from children under 18.
Policy Updates
We may update this policy occasionally; when we do, we'll post the new version here.
Contact Us
Questions about this Privacy Policy?
Email: support@animateimg.com Website: https://animateimg.com/
Last updated: October 29, 2026